Priser...

Add-On Products Maintenance Program (MP)

Ensuring that Add-On Products provide our customers with the level of maintenance they need and want, we have launched the Add-On Products Maintenance Program (MP). The MP is offered through our channel of Partners and Resellers and can be accessed on the following products; Exchange Central, RealTime service and WebTeam Central. 

The MP has the duration of 12 months from the purchasing date and allows you to "Get Current and Stay Current" for the products which the MP license applies. To be eligible to purchase MP for a specific product, you must have an existing license for that same type of product. 

Eg: If you are currently running WebTeam Central 1.X you could buy WebTeam Central MP and be able to upgrade to WebTeam Central 2.X and be eligible for any new version of WebTeam Central that is released during the term of your MP.

The MP Gold has another dimension and allows you to "Get Running and Stay Running", as it offers you an unlimited access to our Hotline. Hotline is accessible through phone, fax or e-mail with an overall guaranteed response time of maximum 8 working hours (within one business day) in 95% of all incidents. As a member of MP Gold you are granted direct access to our second line supporters through MP Gold email addresses, phone numbers and fax numbers and your request has a top priority for us.

Whether you decide to enroll in the MP or the MP Gold program, you will receive an Authorized License Number (ALN), which entitles you to the services described above. The ALN must be given to AOP in every contact or upon request. The ALN is your entrance the premium level of support and upgrades.

As a member of the MP Gold program, you are also offered to join our Official Preview program. Members will receive new versions (updates/upgrades) up to two months prior the official release and launch date. 

Both MP entries are offered as a percentage of the retail price and can be ordered directly from your 'local' AOP Partner or Reseller.

MP standard - 12 months duration from purchasing date 20 %
MP Gold - 12 months duration from purchasing date 30 %

Back to top